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The Art of Conversational Design
Exploring the principles that make AI conversations feel natural and engaging.
Beyond Chatbots
When most people think of conversational AI, they imagine simple chatbots that follow rigid scripts. But true conversational design is an art form.
The Three Pillars
1. Understanding Intent
The best conversational systems understand meaning, not just words.
2. Natural Flow
Conversations should feel effortless.
3. Personality
Every AI assistant has a personality. Design one that builds trust.